Network Optimisation Technician

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care. If you want to do more because you care, we’d love to talk to you.

Our Tactical Asset Planning Team are a group of experts dedicated to the assets and customers in our Hafren Dyfrdwy area. This Asset Management - HD Team has an exciting opportunity to join as our new Network Optimisation Technician, at our site in Wrexham.

Are you a determined individual who likes to find the underlying cause of problems and takes pride in finding resolutions for them? Do you have a background in water network operations? Or perhaps you have experience in hydraulic modelling or leakage targeting?

If so, then read on.

EVERYTHING YOU NEED TO KNOW

The Asset Management - HD Team has a clear vision – to be trusted experts and asset class specialists, who leverage the wider expertise of our Chief Engineer department, and provide a focal point for our Hafren Dyfrdwy Operational and Delivery teams. We work collaboratively to balance asset risk and performance across the investment portfolio, whilst understanding the local context of our customers and assets.

Our Network Optimisation team members are responsible for ensuring that we meet our expected water supply service standards for our customers. They are the architects of our network - adapting its configuration and controls, performing root cause analysis investigations to system failures, identifying ways to put things right, working out how to proactively improve performance of the network, and developing proposals to ensure the short and long-term performance of the water network.

In this Technician role, you will be responsible for providing technical expertise on our water supply network, investigating asset performance, providing analysis and investigation, and producing technical reports using hydraulic modelling. You will work closely with our Network Optimisation Specialist, and Support Technician, to optimise the network and drive down leakage.

This role will also assist in targeting trunk main leakage in the short term, as we continue to develop our in-house capability on upstream leakage targeting.

You will have great analytical and problem-solving skills, with an ability to determine and promote the best solution. You will be passionate about delivering a quality and reliable service, and be able to communicate complex ideas clearly to a range of different stakeholders.

So, if you think you have the right mindset for this role, keep on reading.

WHAT YOU’LL BRING TO THE ROLE

You will have an appreciation, or direct experience, of how the water network operates – ideally with a minimum of 12 months experience in a similar utility or engineering environment.

You will have great IT skills, working with spreadsheets, presenting graphical data and using our systems to extract and analyse data, including GISST, SAP and Netbase.

Experience:

Application of hydraulic principles
Hydraulic modelling
Network asset operation within an operations or engineering environment
Water regulatory framework (Desirable)

Capabilities:

Good customer focus
Ability to be an enthusiastic team player
Capability to work with minimum supervision – self motivated
Exceptional standard of written communications skills
Ability to verbally communicate complex issues to appropriate audience
Good numeric / analytical skills
Ability to analyse and problem solve complex issues
Ability to prioritise workloads and deliver against targets

Qualifications:

GCSE passes (or equivalent) in English and Maths
Degree in a STEM subject (Desirable)

As travel is required, it is also expected you will hold a full U.K driving licence.

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Hafren Dyfrdwy. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Hafren Dyfrdwy family:

Starting salary from £36,262 (40hr week)
23 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £1,500 per annum based on company performance)
Leading pension scheme – we will double-match your contribution (up to 8% when you contribute 4%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!