Network & Leakage Optimisation Manager
Helô! We’re Hafren Dyfrdwy, one of the 11 regulated water and wastewater companies in England and Wales. We serve over 100,000 homes and businesses across Mid and North Wales, and our enduring focus is on delivering for our customers, both now and for generations to come.
Employing over 130 people, we’re a local company based in Wrexham and Powys and from providing clean water every time our customers turn on the tap to returning it to rivers even cleaner than we took it, we are proud to take care of one of life’s essentials.
We are passionate about ensuring the future well-being of generations in our region, and within Wales as a whole, and playing our part in supporting on the well-being goals is central to our strategy. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
Reducing leakage and managing the distribution network effectively is a critical company priority. This role will lead the regional Leakage Targeting and Network Optimisation Teams to deliver high‑quality, data‑driven insight that enables effective operational intervention across the water network. You will manage Demand and Network Optimisation Technicians and specialists, ensuring a strong health and safety culture, clear performance metrics, and the development of capability through consistent ways of working.
Working closely with regional peers, you will optimise leakage targeting and pressure management activity, set and manage DMA performance targets, and ensure resources, budgets and processes are aligned to deliver our operational commitments.
The role is accountable for improving confidence in demand and consumption data, maintaining accurate system configuration and reporting, keeping contingency documents up to date and accurate and embedding standardised operating procedures. You will also lead the development of new strategies, technologies and approaches to drive continued performance improvement and meet regulatory obligations.
WHAT YOU’LL BRING TO THE ROLE
A full UK driving License is needed as you will be required to travel to depots/ bases.
We’re seeking a proven leader with experience developing technical teams in an operational environment. You’ll have a solid understanding of water networks, the end‑to‑end water journey, leakage performance and relevant regulatory obligations, alongside sound financial and commercial awareness, including investment planning and the Periodic Review process. You’ll be focused on continuous improvement, comfortable shaping strategy and able to influence outcomes across teams and stakeholders.
You’ll be confident analysing data, translating insight into action and communicating clearly with a range of audiences. The role requires the ability to motivate geographically dispersed teams, make proportionate cost‑benefit decisions and deliver results through a structured approach. Resilience, curiosity and the confidence to hold constructive conversations are essential, supported by strong stakeholder engagement and communication skills.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Hafren Dyfrdwy. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential.
We’ll also help you play your part in looking after the environment and the communities where we live.
Here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- Salary: £46,639 - £52,520
- 26 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Family friendly policies
- Two paid volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.