Metering Technician

We are currently recruiting for a Metering Technician in the following postcode area: LL11, LL12, LL13 and LL14.

LET’S CUT STRAIGHT TO IT

At Hafren Dyfrdwy, we’re passionate about delivering clean, safe water and caring for the environment across Wales. We’re more than a water company – we’re a team committed to sustainability, innovation, and supporting the communities we serve. If you’re looking for a role where you can make a real impact and be part of a purpose-driven organisation, we’d love to hear from you.

LET’S TELL YOU MORE

We have an exciting opportunity for someone to join our Field Team as a Metering Technician.

This is a great role, that keeps you busy out and about in our communities.

This is a varied role that is responsible for carrying out a range of activities such as gathering meter readings and investigating customers billing queries. You’ll need to be able to speak confidently to customers and guide them if any technical issues arise. If you are used to dealing with customers and can adapt quickly to difficult situations, this is a plus!

You’ll need to be a good team player and share the ethos of striving to work in the best team environment you can. Having a full UK Driving License is required.

That’s right, set shifts and no weekends!

Monday, Wednesday and Friday 8:00am – 16:00pm

Tuesday and Thursday 8:00am – 15:45pm

Furthermore this is an outdoor role, working in all weathers, so if you don’t mind being outside and love getting stuck right in, let me tell you more

WHAT WE’RE LOOKING FOR

Strong interpersonal, negotiating and influencing skills
Ability to think objectively to plan, prioritise and resolve work in the most effective way possible
The ability to work in a demanding target driven environment as part of a remote based team.
Confidence to review and discuss work carried out by contract partners and challenge quality and effectiveness of work where required.
Ability to manage jobs through until completion, share learnings with your team and deal with customer escalations and complaints where required.

You’ll need to be proactive and have the right attitude to work as you will be out on site most of the time.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

22 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £1,500, which is subject to eligibility
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 8% when you contribute 4%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.