Strategic Networks Performance Manager

LET’S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

As a Performance Manager, you'll play a pivotal role in driving operational performance across Strategic Networks, ensuring the delivery of key customer, environmental, and regulatory targets. Working closely with operational teams, Team Managers, and senior stakeholders, you'll use data, insight, and continuous improvement techniques to identify opportunities, improve performance, and deliver sustainable results.

You'll lead pollution reduction initiatives, support the delivery of capital and IRE programmes, manage budgets and resources effectively, and help ensure our teams are ready to respond to operational challenges 24/7. This is a highly visible role that combines leadership, performance management, and strategic problem-solving to deliver exceptional outcomes for our customers and the business.

A full UK drivers licence will be required.

This role is working Monday – Friday (37 hours per week) and participation in a standby rota will be required.

WHAT WE’RE LOOKING FOR

We're looking for a confident and inspiring leader with a proven track record of delivering performance through people in a fast-paced, customer-focused operational environment. You'll be an excellent communicator, capable of influencing stakeholders at all levels, managing complex challenges, and leading teams through change.

With strong analytical and problem-solving skills, you'll be comfortable using performance data and operational insight to drive continuous improvement and deliver business objectives. You'll bring experience of budget management, resource planning, and operational performance, alongside a solid understanding of health and safety, regulatory requirements, and network operations.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It’s not just a job; it’s a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include:

Salary: Competitive
28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

LET’S GO

We can’t wait to hear from you. Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails.