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Posted Date:  5 Jun 2026
Posting End Date:  21/05/2026
Location:  West Midlands
Company:  Severn Trent Water Limited
Department:  Customer Planning & Scheduling
Salary (£):  £40,668.16 - £50,000.00

Reporting Insights and Analytics Expert

 

 

LET’S CUT STRAIGHT TO IT  

  

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.    

 

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.   

 

If you want to do more, because you care, we want you on our team.  

 

 

LET’S TELL YOU MORE   

 

We’re looking for a Reporting, Insights and Analytics Expert. This role helps us to make the most of our data and technology by building data models, analytical reporting and drawing out practical insight that leads to real performance improvements. 

 

You will drive the use of automation, technological innovation and advanced analytics across the department, working with a wide range of planning, employee, customer and performance datasets. 

 

You will do this using tools like Power BI, Power Automate, Power Apps, A.I. and Machine Learning.  As well as data science approaches such as statistical analysis to design and develop insightful analysis to propose business actions. 

 

As an Expert you will lead and support a range of data-led performance improvement projects built on your analysis, your drive to find problems and your desire to take ownership for delivering tangible positive change.  Meaning you’ll need to be a great communicator to be successful.  You will visit stakeholders across the business, build relationships and trust by being engaging and making complex ideas simple. 

 

We are flexible in location: you can either be based at our Severn Trent Centre, in Coventry’s City Centre or our Derby Pride Park site where you’ll be able to park for free or get to with ease with loads of local travel options.  

 

 

WHAT WE’RE LOOKING FOR

 

  • Develop reporting, analytics and automation to support the successful running and transformation of a planning department 

 

  • Use your experience to help define and shape the way the department uses data and technologically, both tactically right now and strategically into the future 

 

  • Engage with key stakeholders to understand and translate their business needs into solutions; determining appropriate data sources and technology requirements 

 

  • Use your initiative to find value-add opportunities for reporting or automation and own these end-to-end by leading working groups of stakeholders to deliver changes 

 

  • You’ll innovate by finding and using cutting-edge AI tools, including LLM’s and Agents to solve problems quickly 

 

  • An understanding of Machine Learning and predictive analytics including forecasting would be beneficial in a planning function 

 

  • You’ll use your communication skills to forge strong, trusting relationships with new teams and departments, gaining buy-in to solve problems together 

 

  • A desire to continually learn and develop; which we can foster by providing you with training and qualifications 

 

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality, as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We’re looking for people who want to get involved, be part of something bigger, and make a difference because they care. 

 

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN 

It’s not just a job; it’s a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. You’ll also contribute to the environment and community. Some of our benefits include: 

 

  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)   

  • Annual bonus scheme (of up to £2,250, which is subject to eligibility) 

  • Family-friendly policies, including a year off fully paid maternity and adoption leave 

  • Leading pension scheme – we double your contribution up to 15% 

  • Sharesave scheme 

  • Dedicated training and development through our Academy 

  • Electric vehicle scheme and retail offers 

  • Two paid volunteering days per year 

 

 

LET’S GO 

 

We can’t wait to hear from you. Have an updated CV ready and spare five minutes to apply. We’ll let you know the outcome after the closing date, so keep an eye on your phone and emails. 

Apply now »