OCC Compliance Expert- Tankering

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Are you passionate about raising standards, developing people, and making a real difference to customers and the environment?

As a Tankering Compliance Expert, you'll play a critical role in ensuring our Tankering teams have the skills, knowledge, and support they need to deliver exceptional performance while remaining compliant with industry, regulatory, and company standards. Based within the Waste Operational Control Centre (OCC), you'll act as the subject matter expert for all tankering operations and processes.

Working at the heart of a fast-paced and evolving business area, you'll combine coaching, training, auditing, and continuous improvement to drive operational excellence across the tankering function. You'll partner closely with OCC leaders, field operations, suppliers, and subject matter experts to embed best practice, improve team capability, and optimise tanker deployment and performance. If you enjoy influencing others, championing quality, and seeing the impact of your work through improved customer, environmental, and operational outcomes, this could be the perfect opportunity for you.

LET'S TELL YOU MORE

Your key accountabilities in this role will include:

Deliver engaging inductions, training, and coaching programmes that build capability and ensure Tankering teams have the skills and knowledge to perform at their best.
Act as the Tankering Subject Matter Expert, providing operational guidance, technical expertise, and support across Waste OCC and field-based teams.
Drive compliance with tankering procedures, regulatory requirements, supplier obligations, and best practice standards.
Carry out audits and assessments of tankering activities, identifying performance or compliance gaps and supporting the implementation of effective corrective actions.
Work closely with OCC leaders, operational teams, tanker suppliers, and Subject Matter Experts to improve processes, enhance service delivery, and embed a culture of continuous improvement.
Develop, review, and maintain tankering training materials, guidance documents, Standard Operating Procedures, and contingency plans to ensure they remain accurate, relevant, and effective.
Support the successful implementation of new tankering processes, technologies, and ways of working, ensuring teams understand and adopt changes consistently.
Monitor tankering performance, competency, compliance, utilisation, and cost efficiency, providing insight and recommendations to support operational excellence.
Promote and uphold high standards of safety, environmental compliance, quality, and customer service while maintaining accurate records and supporting departmental governance.
Act as a trusted expert and coach, helping to improve pollution response, customer impact mitigation, environmental protection, and overall tankering performance across the Waste OCC function.
Lead on tankering incident reviews, lessons learned, and best practice sharing to continually improve operational resilience and service delivery.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

Competitive salary
28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

Annual bonus scheme (of up to £2250 dependent on company performance)

Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate

Dedicated training and development with our ‘Academy’

Electric vehicle scheme and retail offers

Family friendly policies (including, a year off fully paid maternity and adoption leave)

Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.