Demand Technician
LET’S CUT STRAIGHT TO IT
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
LET’S TELL YOU MORE
We have a brilliant opportunity to join our Water network Operations and Leakage department as a Demand Technician!
The Targeting Team is responsible for the effective and efficient targeting of operational interventions on the water network. The objective of this role is to dynamically target areas for both proactive and reactive leakage detection through advanced data analysis, smart prioritization of tasks, collaboration with field teams, processing valuable feedback, and conducting insightful reporting to achieve exceptional DMA performance.
Key responsibilities include proactively and reactively identifying areas for leakage detection, enhancing understanding of the water balance through detailed data analysis, and regularly forecasting and reporting on demand and leakage profiles. You will also be responsible for actioning daily alarms, reviewing and adjusting settings to address network issues, and identifying areas for proactive leak detection to improve performance.
Collaboration is crucial in this role. You will facilitate regular meetings with field teams to monitor progress and provide data-driven insights. Additionally, you will investigate and resolve data availability and integrity issues, and enhance DMA and asset performance through collaboration with the wider business.
WHAT WE’RE LOOKING FOR
For this role we are seeking an individual who has experience of assessment and analysis of data in a variety of systems. This role will be focused on working with various stakeholders so having strong communication skills and being able to work collaboratively will be essential. Having knowledge and appreciation of water networks is also desirable.
The key skills that are essential for this role include being able to problem solve, capable of analysing data, thinking flexibly, identifying issues and opportunities, and converting these into improvement actions. Excellent IT skills with being proficient in MS Office applications and GIS packages is also desirable.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
- Salary: £33,542
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.