Compliance & Performance Manager
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
As our Compliance & Performance Manager, you’ll play a key role in keeping our fleet and driving operations safe, compliant and running smoothly. You’ll lead on fleet and driver compliance, ensuring everything meets O‑Licence requirements, company standards and wider organisational strategy.
You’ll develop and embed clear standard operating procedures across our operational activities, with a strong focus on ongoing review, compliance and continuous improvement. Working closely with operational teams, you’ll support performance and development, using data, reports and collaborative problem‑solving to drive efficiency.
You’ll also work in partnership with our workshop teams, external maintenance providers and the STW Transport team on vehicle specifications, inspection schedules, new vehicle introductions and associated cost management. As part of the role, you’ll shape and deliver driver training, inductions and performance development strategies, putting effective systems in place to track and measure progress.
Above all, you’ll champion safe, compliant and cost‑effective transport solutions, ensuring health & safety and legal driving time compliance are always met. You may also step in to cover Fleet Manager responsibilities when required and should be comfortable with multi‑site working and travel across the UK.
WHAT YOU’LL BRING TO THE ROLE
Key Accountabilities
- Act as the named holder on the Operator’s Licence, leading full compliance across health & safety, risk management, vehicle maintenance, audits and regulatory engagement.
- Own operational compliance and governance, developing and embedding procedures, maintaining accurate records and supporting internal and external audits.
- Monitor, analyse and report on driver performance, behaviour and compliance, working closely with planning teams to drive improvement.
- Lead and support operational drivers through engagement, audits, team meetings, recruitment, training and development in line with HR policies.
- Work in partnership with Fleet Managers and external providers to ensure fleet safety, maintenance and DVSA compliance.
- Build strong relationships with internal and external stakeholders and contribute to the future strategy and performance of the Bio Logistics operation.
- Undertake multi‑site working and national travel as required.
Experience & Skills
- Proven experience managing transport or logistics operations with strong knowledge of Operator’s Licence obligations and UK transport legislation.
- Confident stakeholder manager with excellent communication, leadership and people‑management skills.
- Strong analytical, organisational and problem‑solving skills, with the ability to prioritise and perform under pressure.
- Comfortable driving change, improving processes and working independently within a fast‑paced operational environment.
- Proficient in Microsoft Office and flexible to meet business and operational needs.
Qualifications
- Certificate of Professional Competence (CPC) – Essential
- IOSH Leading Safely – Essential
- C+E Licence with Driver Qualification Card – Desirable
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- Salary up to £52,000 dependent on experience.
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year
WHAT’S NEXT
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!