Administration & Technical Support

LET’S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.  

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. 

If you want to do more, because you care, we want you on our team. 

LET’S TELL YOU MORE

You will play a vital role in supporting the Eccleshall Lead Replacement project by managing a range of essential administrative and technical tasks that keep the operation running smoothly. Please note this is a 12 month FTC.

Apart of this role you’ll be responsible for raising and receipting Purchase Orders, booking customer appointments, maintaining progress trackers, and resolving customer complaints from start to finish. You’ll work closely with stakeholders across the project, adapting to changing priorities while proactively identifying improvements to enhance efficiency and prevent future issues.

You may also support occasional ad‑hoc duties—such as water sampling. You’ll have the opportunity to present updates and insights in meetings to help drive actions and continuous improvement.

WHAT WE’RE LOOKING FOR

This role requires strong IT skills, particularly in Excel, and the ability to analyse and interpret reports. It involves managing a range of stakeholders, prioritising your own workload, and meeting deadlines while maintaining a solid understanding of operational performance metrics and local geographical knowledge.

Success in the role depends on driving operational performance with a customer‑focused mindset, supported by excellent communication skills, attention to detail, and a commitment to delivering high‑quality work. The ability to work collaboratively, remain calm under pressure, and adapt to changing business needs is essential.

Skills and experience are important, but character, positivity, and a caring attitude matter too.  We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

Salary - £25,000 - £27,000
25 days holiday + bank holidays (and the ability to buy/ sell up to 5 additional days per year)
Annual bonus scheme (of up to 1,500 depending on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 