Compliance & Performance Manager

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We are looking for a new a Compliance, Strategy & Performance Manager to lead and develop all compliance and strategic functions for the Incident Response Team, ensuring full adherence to O Licence regulations, transport legislation, and internal company standards. This role shapes the long‑term direction of the IRT by planning future capability growth, operational capacity, and overall service resilience.

You will set and review key performance metrics—including speeding, harsh braking, vehicle checks, driver books, pollution prevented, and response times—to drive performance improvement and training priorities. With responsibility for audits, reporting, and governance, the role also identifies emerging risks, opportunities, and resource needs to keep the IRT compliant, future‑ready, and aligned with organisational growth.

Some of your other key accountabilities will include:

Compliance & Governance: Ensure full DVSA and O‑Licence compliance, lead audits, maintain documentation, and provide clear reports to senior leadership.
Strategy & Operational Development: Drive future IRT growth, efficiency, and deployment strategies, working closely with planning and operational teams.
Performance & Continuous Improvement: Monitor driver behaviour and KPIs, identify improvement opportunities, and support investigations into compliance or safety issues.
Training & People Leadership: Deliver compliance and safety training, maintain competency records, and lead a high‑performing team through coaching and development.

WHAT WE’RE LOOKING FOR

You’ll bring expert knowledge of UK transport legislation and O‑Licence compliance, along with the proven ability to lead and motivate teams in a fast‑paced, reactive environment.

For this role it is essential that you hold a Transport Manager CPC qualification.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.