Tankered Waste Compliance Technician

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Our Tankered Waste (TW) business is expanding rapidly, creating new opportunities to join a collaborative team delivering fast, reliable, and professional services to our domestic liquid waste customers. This role offers the chance to work closely with colleagues across Wastewater Recycling and Bioresources in a dynamic and supportive environment.

As a TW Compliance Technician, you’ll ensure that imported tankered domestic liquid waste is suitable for acceptance and treatment, maintaining compliance with regulatory and internal standards. You’ll support the growth of the TDW business by providing waste acceptance and control services, sampling tankers, reviewing analysis results, and scheduling site visits based on risk.

You’ll help safeguard site compliance and operational integrity, ensuring adherence to environmental permits and identifying opportunities for process improvement. The role involves travel across the Severn Trent Water (STW) region to ensure robust controls are in place and regulatory requirements are met.

WHAT WE’RE LOOKING FOR

As a TW Compliance Technician, you’ll play a vital role in ensuring that tankered domestic waste (TDW) loads arriving at our sewage treatment works meet all regulatory and internal standards. This includes carrying out sampling of both liquid waste and sludge cake received from other water and sewerage companies at our Thermal Hydrolysis Plant (THP) sites. You’ll be responsible for sending samples for analysis, reviewing the results, and taking appropriate action when non-conformances are identified.

You’ll also co-ordinate and carry out site visits across the Severn Trent Water region, using a risk-based approach to ensure compliance and protect operational performance. This includes managing the acceptance of festival waste and ensuring that all waste loads are accepted or rejected in line with established procedures. You’ll work closely with site teams to organise contractor visits and ensure all necessary documentation and processes are in place.

In addition to your fieldwork, you’ll compile and maintain accurate records, produce reports, and support the delivery of key performance indicators (KPIs) and service level agreements (SLAs). You’ll collaborate with both the Commercial team and operational staff to ensure smooth communication and coordination, and you’ll assist with any on-site investigations related to performance or compliance. Attendance at meetings and providing support across various STW locations will also be part of your role.

To succeed in this role, experience in the water or waste industry would be beneficial, though full training will be provided. A good understanding of wastewater processes and previous experience with sampling or interpreting laboratory reports would be advantageous. Strong IT skills, particularly in Microsoft Word and Excel, are important, as is the ability to work effectively with both internal teams and external stakeholders such as tanker drivers or contractors.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

Skills & Experience Required

Full UK Driving Licence – essential for travel between sites across the region, with the ability to always maintain road safety and compliance.
Vehicle Care – responsible for keeping the company vehicle clean, tidy, and in a safe, roadworthy condition.
Sampling Experience – ability to carry out waste and wastewater sampling in line with procedures (training provided for new entrants).
Result Analysis – capable of reviewing laboratory results, identifying trends, and investigating potential root causes.
Workload Management – able to plan, prioritise, and manage own workload effectively, often working without direct supervision.
Customer Interaction – confident in dealing with customers, tanker drivers, and site operational teams in a professional manner.
IT Proficiency – working knowledge of Microsoft Word and Excel for data entry, reporting, and analysis.
Process Compliance & Improvement – able to follow defined processes while identifying opportunities for improvement.
Industry Awareness – understanding of the water or waste industry and wastewater processes (advantageous but not essential).
Team Integration – ability to work collaboratively with site operations, network control, and wider business teams.
Flexibility – willing to adapt working hours or travel to other sites to meet sampling requirements and cover team absence.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £1,500, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.