Flow Process Advisor- Waste

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

We are looking for a proactive and analytical individual to join our Flow Assurance team as a Flow Process Advisor. the performance and compliance of our Waste Water assets, you’ll bring insight and recommendations to WWR Team Managers, attend sites to support root cause analysis, and contribute to comm cells.

The ideal candidate will be passionate about developing new ways of working, identifying risks, spotting optimisation opportunities, and embedding lessons learned. You’ll be accountable for driving improvement activities and ensuring asset performance meets permit requirements.

Key Accountabilities:

Work closely with Wastewater Operations and external stakeholders to ensure aligned goals and strong two-way communication.
Use detailed data, forward-looking systems, and innovative tools to provide timely, relevant metrics and expert insights that drive operational performance.
Oversee flow performance across sites, make recommendations based on data and experience, and support proactive interventions to prevent failures.
Attend site visits to conduct root cause analysis, assure task completion, and hold Team Managers accountable for delivering improvements.
Streamline reporting processes, improve data quality, and work with Flow Compliance and Assurance teams to ensure accurate tracking of site performance and delivery against permit requirements.

WHAT WE’RE LOOKING FOR

Strong communication and influencing skills are essential, along with the ability to collaborate effectively with stakeholders at all levels, prioritise and deliver outputs to deadlines, and make timely, well-communicated decisions. The role also requires solid analytical and IT skills (e.g. Word, Excel, SAP, ESCADA, BI), an understanding of operational and customer issues, and the capability to interpret trends and manage process risks.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.