Fleet Workshop Manager
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
EVERYTHING YOU NEED TO KNOW
Our Shelton depot is looking for a new Fleet Workshop Manager who will come in and provide direction and leadership to our dedicated team of technicians and apprentices, as they deliver maintenance and reactive repairs to our extensive fleet across the East Midlands.
In this high-profile role, we’ll look for you to bring an energy and enthusiasm to the workshop, managing the performance across financial, technician and service delivery targets, ensuring your customers’ needs and expectations are met or exceeded. Ensuring parts and spares spend for the workshop will be considered part of your day to day, while always considering the best value proposition across all the work the team does.
key accountabilities in the role include:-
- Responsible for the operational management and financial performance of your own workshop and customer interactions and relationships.
- Ensuring your workshop teams are prepared, competent and compliant and have what they need to deliver their day to roles from a vehicle maintenance perspective.
- Keeping your customers regularly updated, engaged and informed. Supply feedback to the wider fleet team on vehicle downtime and vehicle concerns through the vehicle replacement plan.
- Making certain that our people go home safe and well each day, with Health and Safety at the forefront of your decision-making.
WHAT WE’RE LOOKING FOR
To succeed in this role we’ll be looking for you to have demonstratable knowledge and experience in the commercial vehicle / HGV sector, with it being highly desirable if you have experience of working hands on with HGV’s, while also being adept at working in an operational vehicle maintenance environment.
As you will be managing a team of 6 to 8 technicians, being able to show you have managed and lead workshop teams will be key. Having a working knowledge of all daily fleet processes, health and safety regulations, DVSA standards will be essential to keep both you, the team and wider customers safe at all times.
We’ll want you to have the ability to manage and lead an operational workshop team and have a demonstrable track record on decision-making – thinking about both the customer and yourself in deciding appropriate solutions. We’ll want you to be an effective communicator using both experience and people skills to deliver the best outcomes and be able to work at pace and be able to self-manage.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies (including, a year off paid for any maternity and adoption leave)
- Two volunteering days per year
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.