River Monitor Team Leader

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

EVERYTHING YOU NEED TO KNOW

Are you ready to lead a team at the forefront of environmental monitoring? We’re looking for an experienced and motivated leader to manage a team of expert technicians responsible for the maintenance and calibration of our river monitoring equipment. This essential work ensures compliance with regulatory and operational standards, directly supporting multi-million-pound Outcome Delivery Incentives (ODIs) such as the Compliance Risk Index (CRI), pollution prevention, and system operability.

In this role, you’ll be accountable for ensuring all work meets the requirements of Section 82 of the Environment Act 2021, ISO 17025, and other relevant standards. You’ll take ownership of resource planning and budget management, overseeing a £500K annual budget and ensuring the team has the right people and equipment in place to meet our regulatory goals. With a 12-month planning horizon, your strategic oversight will be key to our continued success.

You’ll also act as a key liaison with external stakeholders, including regulatory bodies, representing the team and our wider environmental commitments. Internally, you’ll influence senior stakeholders to ensure capital investment is directed towards the highest-risk safety and water quality issues. This is a fantastic opportunity to make a real impact on environmental performance and public health through strong leadership and strategic thinking.

WHAT WE’RE LOOKING FOR

Team Leadership & Development

• Lead and manage a team of expert technicians, overseeing complex technical processes and ensuring high standards of performance.
• Recruit, induct, and train new team members, ensuring they receive a comprehensive onboarding experience and ongoing development.
• Maintain team morale and engagement, with clear development plans and succession planning in place for each team member.
• Ensure team competency through audits, training, and continuous performance assessment.

Operational Excellence & Compliance

• Deliver effective resource management to meet the Maintenance Plan and respond to reactive workloads, driving best practice and continuous improvement.
• Ensure full compliance with internal policies and external standards including HSE, HR, DWI, EA, UKAS, and ISO 17025.
• Lead investigations into non-conforming work, conduct root cause analysis, and implement corrective actions.
• Manage a £500K annual budget, identifying and implementing cost improvements.

Stakeholder Engagement & Safety Leadership

• Act as a key point of contact for internal and external stakeholders, representing the team at meetings, focus groups, and regulatory discussions.
• Ensure timely and accurate data submissions, resolving any issues efficiently.
• Be a visible safety leader, ensuring 100% compliance with safety standards and proactively addressing hazards.
• Manage the team’s vehicle fleet, ensuring compliance with servicing and MOT schedules.
• Participate in the out-of-hours standby rota as an Authorised Duty Officer (ADO).

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £2,250, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.