Smart Metering Field Technician

LET’S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.  

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. 

If you want to do more, because you care, we want you on our team. 

LET’S TELL YOU MORE

We are seeking a dynamic Smart Metering Field Technician. Within this role you will be essential in ensuring the highest standards in smart metering installations, repairs, and maintenance are met. You'll work closely with contractors and internal teams to drive performance, ensure health and safety compliance, and improve right-first-time outcomes. Regular travel to different locations will be required across our region.

This field-based role involves auditing contractor work, resolving connectivity issues, supporting customer satisfaction, and contributing to our mission of reducing leakage and water consumption through smart meter deployment. Strong communication, attention to detail, and a proactive approach to problem-solving are key.

While the team is based in Coventry, our search for technicians will extend across the whole Severn Trent region.

WHAT WE’RE LOOKING FOR

We’re seeking a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional service. The ideal candidate will be confident in their communication, capable of building strong relationships with colleagues, customers, and partners alike. You’ll bring a proactive approach to problem-solving, with a keen eye for detail and a commitment to health and safety best practices.

You should be comfortable working independently as well as part of a wider team, demonstrating flexibility and adaptability in your day-to-day responsibilities. A strong understanding of technical operations, particularly in metering or similar fields, is desirable, along with the ability to navigate regulatory standards confidently.

We're looking for someone with the right attitude and behaviours who wants to make a positive difference to our colleagues every day. Whether you have experience in an operational role or not, we'd love to hear from you.

A full UK driving licence is required.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies (including a years paid maternity or adoption leave)
Two volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 