Operational Performance Contract Analyst
Did you know the length of Severn Trent’s water main pipes would wrap around the world just over once? Well, now you do.
It’s a big network, and a big responsibility. Every day 8 million people from Scunthorpe to Stroud rely on us to bring them clean water at the turn of a tap and take away their waste in one flush.
From planning, to digging, to inspecting we welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.
EVERYTHING YOU NEED TO KNOW
We have an exciting opportunity to join our Metering Services team as an Operational Performance Contract Analyst. This role is accountable for supporting performance improvement and value of the Metering Services contract through spend, supplier and market analytics, performance tracking and reporting.
Responsibility for the management of and contribution towards specific contract management reporting is a key aspect to this role, ensuring they deliver agreed objectives within time, quality and cost constraints.
Your key accountabilities in helping us will be:
• Producing and analysing metering contract data including trends by area.
• Carrying out audits on the job closure codes the contractor is using to ensure jobs are being shut down and charged for correctly.
• Providing analytical support to the operational performance team, checking and validating data and cost, as well as seeking out errors and omissions.
• Tracking and producing management information reports for meetings with stakeholders on a weekly basis.
• Proactively reviewing current ways of working and promoting a drive for continuous improvement.
WHAT YOU’LL BRING TO THE ROLE
We are looking for someone from a customer service background, with strong analytical skills and a knack for excel and SAP. The ability to communicate with stakeholders at all levels, ensuring requirements are clear and understood is key for this role.
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
WHATS NEXT?
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails.
And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on socials.