CityFlex Operative

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team. 

LET’S TELL YOU MORE

We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering the Derbyshire region! Based at our Raynesway site this team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network.

The City Flex Operative role will require you to work in a two-person team. You’ll be responsible for resolving various issues and offering our customers fantastic service when they need you the most. 

You’ll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment. The role works on a 4on4off shift pattern which will involve some working on weekends and evenings on a rotating shift pattern.  

Other things you may be involved in are:

• Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution.

• Liaising with other departments including our control centre, operations, and maintenance. 

• Working within confined spaces and working at heights. 

• Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures. 

• Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally. 

WHAT WE’RE LOOKING FOR

• To be able to do this role you must hold a standard license as minimum.

• A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.

• Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.

• The ability and desire to build strong relationships with customers.

• Strong organisation skills with an interest in problem solving.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care. 

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 

• Salary of £29,629.60 (plus weekend working and shift allowance)

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  

• Annual bonus scheme (of up to £1,500, which is subject to eligibility) 

• Family-friendly policies (including a year off fully paid maternity and adoption leave) 

• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)   

• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate 

• Dedicated training and development with our Academy  

• Electric vehicle scheme and retail offers 

• Two paid volunteering days per year 

 LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.