Waste Optimisation Performance Manager

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

In this role you’ll lead a team responsible for proactively optimising the operation of our wastewater infrastructure assets. You will monitor asset performance and deliver operational improvements where required.

You’ll manage a team of Waste Network Specialists, Technicians, and Hydraulic Modellers, ensuring we safely and effectively remove wastewater from our customers’ homes while enhancing the environment in which our network operates. You’ll make sure our assets perform within their required thresholds, take action when they do not, and escalate issues for capital investment when necessary.

Some of your key accountabilities will include:

Lead and develop a team of optimisation technicians, specialists, and water quality experts, promoting safety, wellbeing, and best practice.
Monitor, evaluate, and optimise wastewater network assets, ensuring they operate within defined parameters.
Maintain and improve tools and data systems used to monitor asset performance, operational risk, and contingency planning.
Prioritise environmental protection, ensuring compliance with obligations and promoting responsible network operation.
Manage operational and capital investment needs, including budgets, risk assessments, and business cases.
Drive improvements in customer service and performance commitments, sharing lessons learned and recognising team success.

WHAT WE’RE LOOKING FOR

You’ll have experience in wastewater, with strong knowledge of network design, operation, control, and maintenance. Experience in Sewerage Management Planning, network construction methods, and river water quality modelling would be advantageous. You will also bring a solid understanding of hydraulics and storm route operation, and be confident in data management, analysis, and identifying risk.

As well as this, you’ll have experience in leading a large and varied portfolio of work, ensuring assurance and high standards across multiple stakeholders, is essential.

You’ll be an effective leader with the ability to coach, mentor, and inspire others, while working collaboratively across teams. Strong problem‑solving, planning, and organisational skills are key, alongside the ability to think strategically to drive sustained performance improvements whilst influencing stakeholders at all levels.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.