Tactical Planner
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
EVERYTHING YOU NEED TO KNOW
We’re looking for our next Tactical Planner to join our Workforce Planning and Scheduling Team. In this role you will be responsible for creating a forward plan to enable our operational colleagues to deliver and drive great efficiency. This will allow our operational teams to safely conduct crucial emergency and planned repair, renewal, and installation works.
You'll be based in our modern Pride Park office in Derby where you’ll be able to park for free or get to with ease with loads of local travel options. You’ll work within alongside our 280 strong Workforce Planning & Optimisation Team who all love what they do.
And if that wasn’t enough, you'll be partnering with field teams and creating effective but simple schedules, driving clear communication with internal & external stakeholders keeping field teams utilised so customer and company SLAs (service level agreements) and ODI (outcome delivery incentive) achieved.
In turn delighting our customers & making a real difference across our region.
With this being such a critical role to us, and our customers we are looking for someone who can support our teams 37 hours a week between Monday to Friday 8:00-16:00.
WHAT WE’RE LOOKING FOR
Your brilliant organisation skills, care, and passion for driving great plans whilst maintaining high levels of customer service are exactly what we’re looking for.
This is due to liaising with our operational teams and external stakeholders such as highway authorities & traffic management to ensure the plan is communicated, understood, and signed off so everyone is clear what needs to be delivered.
Being proactive and organised will make you a shining star in this role as you’ll need to work to certain service levels to achieve our customer and company outcomes efficiently, correctly and accurately.
We’ll be pulling on your analytical skills daily as you’ll use data & other sources of information received from multiple resources to interpret and create high quality field operations within our workforce management system. It is important that you have the capability and want to be curious around any data sources and ensure its is up to date and accurate as timely decisions are made based on the correct assumptions.
It is important you are proactive in the use of continuous improvement and problem-solving techniques to identify issues, solutions and implement and sustain best practice solutions.
This role is fundamental to our colleagues, customers and suppliers. We are always striving to deliver great service and be the best at what we do.
So, if you are curious, innovative, want to be part of a high performing team this is definitely the role for you!
The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
HOW WE’LL REWARD AND CARE FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:
- Salary: From £29,170.34
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,250 per annum based on company performance)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.