Forecasting & Planning Manager

Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too.

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of nearly 10,000 people with a purpose to deliver one of life’s essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Do you excel in implementing best-in-class planning methodologies and processes, managing change, and influencing senior stakeholders to drive operational improvements? If so, then our Forecasting & Planning Manager role could be perfect for you.

As the Forecasting & Planning Manager, you’ll lead and develop a team of experts in Forecasting and Planning, while also being a technical authority in creating Forecasting and Capacity Models. Partnering with Field Operations teams, you’ll ensure we have the right resource capacity to deliver exceptional service to our customers.

This is a key role in the planning cycle, where your passion for leadership and innovation will shine.

Key accountabilities in this role include:

Own the Demand & Capacity Planning Process: Engage with stakeholders on all resource planning matters.
Leadership: Lead a skilled team of analysts and partner with operational teams to drive success.
Review & Analyze Performance: Identify risks and opportunities through insight and root cause analysis.
Design & Improve Models: Lead the creation and continuous enhancement of Planning and Forecasting models.
Plan Ahead: Produce rolling plans from 3 months to 3 years, and communicate assumptions for sign-off.
Tactical Planning: Manage the 1-week to 28-day planning cycle, optimizing resources and highlighting risks.
Produce Accurate Forecasts: Ensure precision in forecasts and models.
Provide Insight: Lead a team to analyze variations and recommend risk mitigation.
Manage Data Framework: Oversee data sourcing and management for planning processes.
Govern Workforce Management Software: Implement and maintain workforce management software.
Create Optimal Schedules: Design and lead the creation of efficient schedules.

WHAT YOU’LL BRING TO THE ROLE

First and foremost, we expect you to have extensive experience in resource planning, particularly in forecasting and capacity planning, ideally within a field operations environment.

You will be a strong analytical problem-solver with proven experience in change management and influencing senior stakeholders.

We are looking for someone with advanced skills in Microsoft Excel, PowerPoint, PowerBI and workforce management software. Previous experience of WFM implementation would be advantageous.

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.  

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? 

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

Annual bonus scheme (of up to £2,250 per annum based on company performance)

Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate

Dedicated training and development with our ‘Academy’

Electric vehicle scheme and retail offers

Family friendly policies (including, a year off fully paid maternity and adoption leave)

Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.