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Posted Date:  17 Sept 2025
Posting End Date:  01 Oct 2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Water Network Ops
Salary (£):  £24,399 - £30,000

Technical Support

 

 

 

LET’S CUT STRAIGHT TO IT 

 

 

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

 

 

If you want to do more, because you care, we want you on our team.

 

 

 

 

LET’S TELL YOU MORE

 

We have an opportunity for you to join our Smart Metering team and play a key role in driving sustainability across commercial properties in the ST region. As a Tech Support Specialist, you'll manage installations, schedule field jobs, send consumption alerts, and keep stakeholders informed—all while ensuring data accuracy and smooth project flow.

 

 

This is a fast-paced, varied role where your organisation, communication, and problem-solving skills will help shape smarter water usage and reduce leakage. If you're proactive, detail-oriented, and thrive in a collaborative environment, we’d love to hear from you.

 

 

You'll be based at our Severn Trent Centre site in Coventry. With this being such a critical role, we’re looking for someone who can join us 37 hours a week, working Monday – Friday.

 

 

 

 

 

 

WHAT WE’RE LOOKING FOR

 

 

We’re looking for a detail-oriented professional with excellent IT skills, particularly in Excel, and experience using computer-generated reports to analyse and present data. You’ll be confident managing a range of stakeholders in operational settings, able to work independently, and consistently meet deadlines.

 

 

Accuracy and discretion are key, ensuring sensitive data is shared only with authorised individuals. Ideally, you’ll have experience in an office environment and be familiar with management systems such as SWIM and Visio, with working knowledge of SAP.

 

 

Skills and experience are important, but character, positivity, and a caring attitude matter too.  We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

 

 

 

 

 

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN 

 

 

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

 

 

  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,500, which is subject to eligibility)
  • Family-friendly policies (including a year off fully paid maternity and adoption leave)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
  • Dedicated training and development with our Academy
  • Electric vehicle scheme and retail offers
  • Two paid volunteering days per year

 

 

 

 

 

 

 

LET’S GO

 

 

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 

Apply now »