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Posted Date:  13 Nov 2025
Posting End Date:  30-Nov-2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Technology
Salary (£):  £65,000 - £70,000

Senior Salesforce Engineer

 

LET’S CUT STRAIGHT TO IT

 

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

 

If you want to do more, because you care, we want you on our team.

 

LET’S TELL YOU MORE

 

We’re excited to introduce a brand-new opportunity at Severn Trent for a Senior Salesforce Software Engineer to play a pivotal role in shaping the future of our Field Service Management (FSM) application. In this role, you’ll take ownership of stabilising, integrating, and maintaining FSM across our business, ensuring it delivers maximum value. As a trusted technical expert, you’ll be hands-on in designing, building, and managing software throughout its lifecycle, while overseeing progress across all related work streams. Your expertise will help us create robust, scalable solutions that drive efficiency and innovation.

 

Beyond development, you’ll work closely with our Enterprise and Solution Architects to ensure every application is fit for purpose and aligned with our long-term strategy. From analysing user needs and recommending designs to coding and configuring solutions, you’ll be at the heart of delivering business-critical outcomes. You’ll also troubleshoot issues, manage upgrades, and collaborate across teams to deliver enhancements and small changes within agreed SLAs. If you’re passionate about creating impactful solutions and thrive in a collaborative environment, this is your chance to make a real difference.

 

You'll be based at our Severn Trent Centre in Coventry.  You’ll work within our dedicated Sales Force Management team, this is a critical role, so we’re looking for someone who can join us 37 hours a week, working Monday to Friday.

 

HOW WE WORK

 

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.

 

WHAT WE’RE LOOKING FOR

 

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

 

We’ll be looking for you to have proven experience working with Field Service Management as a Senior Software Developer, Software Engineer, or similar role, ideally in a ITIL environment.  Due to the varied nature of the stakeholder, you’ll be working with, having the ability to influence and negotiate will be beneficial along with knowledge of working in a customer-focused organisation.

 

We’ll want you to have a troubleshooting mindset and resourcefulness which will help you grow in the role.  We want you to be a great problem solver with a drive to deliver on solutions as well as a continuous improvement and analytical nature, which will help you to identify application enhancements and improve business performance through analysis of incidents and problems

 

Skills and experience are important, but character, positivity, and a caring attitude matter too.  We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

 

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

 

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

 

  • 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £2,225, which is subject to eligibility)
  • Family-friendly policies (including a year off fully paid maternity and adoption leave)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
  • Dedicated training and development with our Academy
  • Electric vehicle scheme and retail offers
  • Two paid volunteering days per year

 

LET’S GO

 

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 

Apply now »