Senior EUC Engineer
LET’S CUT STRAIGHT TO IT
At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.
Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.
If you want to do more, because you care, we want you on our team.
LET’S TELL YOU MORE
Here at Severn Trent we’re looking for and experienced Senior EUC Engineer to join us on our ambitious Laptop rollout project. As a Senior EUC Engineer, you will set the standards for preparing and configuring devices, ensuring compliance with security and software standards, assisting users with migration and setup, and troubleshooting any issues during the rollout.
We’ll look for you to be engaged & responsible for EUC operations, troubleshooting, and enhancements following ITIL standards and principles, whilst adhering with agreed SLA’s and OLA’s across Technology and the wider business.
We’ll look for you to work with various stakeholders & provide technology expertise, while seeking improvements in processes by clearly understanding our business drivers and the IT systems which drive them.
This role is a 18 month contract role, specifically working on our Laptop rollout programme. You'll be based at our Severn Trent Centre head office in Coventry. You’ll work within our dedicated project team. This is such a critical role, we’re looking for someone who can join us 37 hours a week, working Monday to Friday.
HOW WE WORK
You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.
WHAT WE’RE LOOKING FOR
The EUC Engineer’s primary purpose is the support and delivery of End User Compute infrastructure and Devices. It is a diverse and challenging role, requiring substantial interpersonal and technical skills, as well as the ability to work under considerable pressure in a fast paced, secure environment.
We’re looking for a technical specialist with deep expertise in Windows device enrolment and management using Autopilot, Azure AD Join, and Hybrid Join. You’ll bring strong knowledge of identity and device join methodologies, enterprise app registration, and modern authentication flows including SAML, OAuth, and certificate-based authentication. You’ll work confidently with Autopilot deployment profiles — from User‑Driven and Self‑Deploying to Pre‑Provisioning/White‑Glove — and have a solid understanding of drivers, firmware, and OEM provisioning tools such as Lenovo Cloud Build.
In this role, you’ll diagnose and resolve issues across configuration profiles, compliance policies, conditional access, Windows Update for Business, and endpoint security. You’ll be hands‑on with logs such as Intune Management Extension, MDM Diag Report, and Event Viewer, ensuring smooth OS and application deployments (Win32, MSIX, LOB apps) and providing clear artefacts to engineering teams. You’ll also validate BitLocker, AV, Defender, and other security profiles across devices and the Intune portal, helping maintain a secure, compliant, and reliable endpoint environment.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE’LL REWARD AND CARE FOR YOU IN RETURN
It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £2,225, which is subject to eligibility)
- Family-friendly policies (including a year off fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
LET’S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.