SAP Application Team Manager

Here in Technology our mission is simple – deliver and maintain secure and stable IT services, maximising value to our business.

Dig a little deeper and you will find a living, breathing department, of highly talented individuals and teams, buzzing with energy, ideas, and enthusiasm. Who are always interested in learning new, innovative, and exciting ways for us to aid our business colleagues, and ultimately our customers experience.

Collectively, we provide a critical national infrastructure to millions of customers in our region, so the only question is why wouldn't you want to be part of that?

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

We’re currently looking for an Applications Team Manager for our Central Functions team, to complement the skilled workforce working on the applications which our wider business use. In conjunction with Architects and IT Operations colleagues, your job will be to oversee the systems that support our core functions, largely based on functional elements of the SAP platform such as SAP HR, SAP FICO and SAP Procurement, as well as SAP Ariba and SuccessFactors, and also our ServiceNow platform.

You will be responsible for ensuring the smooth operation, maintenance and enhancement of these critical systems, supporting our business objectives and improving operational efficiency.

In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, Data, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are fully addressed, and continuous improvement is being achieved.

Other key accountabilities include:-

Oversee the daily operations of Central Functions applications systems, ensuring high availability and performance.
Deliver Service Requests and Small Improvement Requests to SLA.
Ensure resources are allocated to support business as usual and project work in accordance with the relevant targets
Monitor system performance and implement improvements to optimize efficiency and reliability.
Lead the resolution of technical issues, coordinating with internal teams and external vendors as necessary, including RCA.
Collaborate with external partners like SAP to ensure maximum value for Severn Trent from SAP products and support.

WHAT YOU’LL BRING TO THE ROLE

Here at Severn Trent, we’re planning to migrate from our on-premise SAP ECC systems to S/4HANA this year; so we’re anticipating exciting opportunities with the Central Functions Applications Team to learn new skills, while recognising the support challenges that migration brings.

We’ll be looking for you to manage the support team through this change, balancing the needs of the business with those of your team. The more input you have about technical direction and ongoing support requirements the better, so you will be someone who can form positive and constructive working relationships with both colleagues & stakeholders across the business and have the ability to use these skills to achieve positive outcomes.

You’ll need to have experience of leading and mentoring a team of technical staff, and understand the frames of reference within which you work in, while also being able to understand the wider context and the competing pressures from the business.

We’ll want you to have a background in an area that the team support, and with this in mind the criteria are listed below.

Essential

Understanding of SAP ECC modules (e.g. FICO, HR, Procurement)

Understanding of SAP best practice

Experience in leading and mentoring a technical team

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Desirable

Experience in SAP implementation and support

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
10% monthly discount with Busy Bees Nurseries and one-week free childcare
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Family friendly policies
Two paid volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails