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Posted Date:  30 Sept 2025
Posting End Date:  10/10/2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Finance and Assurance
Salary (£):  £24,000 - £31,200

Process Assurance Advisor

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

 

EVERYTHING YOU NEED TO KNOW

 

What a fantastic opportunity to join us as Process Assurance Advisor. The role is responsible for ensuring we pay our suppliers for goods purchased along with credit control management of miscellaneous income across key STS customers.

The purpose of the role is to ensure all supplier invoices are paid to the agreed payment terms with the end goal of ensuring STS achieve 95% in paying suppliers within 60 days and invoices from our key external customers are collected in a timely manner.

 

Some of your other key accountabilities will include:

 

  • Processing invoices (both electronic and paper) against Purchase Orders and GRNs.
  • Processing invoices (both electronic and paper) against Purchase Orders and GRNs.
  • Use initiative and imagination to achieve targeted results, while providing excellent customer service.
  • Ad hoc tasks as and when necessary, within the same team as well as other teams. Identifying root causes for non-payment of invoices.
  • Communicating best practice to suppliers and our internal users to prevent issues from occurring.

 

You'll be based at our Severn Trent Centre  in Coventry.  With this being such a critical role, we’re looking for someone who can join us 37 hours a week.

HOW WE WORK

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.

 

WHAT WE’RE LOOKING FOR

 

We’re looking for a candidate who has experience in an accounts payable/receivable team and worked in Billing or Credit Control. Awareness of general accounting procedures, taxation, accruals, and VAT procedures would be beneficial.

 

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

 

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. 

 

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

 

HOW WE’LL REWARD AND CARE FOR YOU

 

It’s not just a job you’ll get here, you’ll get a career too.

We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live.  

Here’s some of our favourites:  

 

  • Annual Salary of: £24,000 - £31,200
  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,500 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our ‘Academy’
  • Electric vehicle scheme and retail offers
  • Family friendly policies
  • Two volunteer days per year

 

LET’S GO

 

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 

Apply now »