Performance Analyst - Waste

We have two positions available, within the Waste Proactive Performance team. It is key that you are a person with a passion for Customer care and Operational Excellence, using your love of analytics and understanding of complex data sets, you’ll present your findings and recommendations and deliver effective and deliverable programmes and solutions supporting both the proactive team and the broader business.

Proactive Waste Networks is an exciting and fascinating area of the business which has gone through large scale transformation. Combining your knowledge and expertise with large and varied datasets provides a great opportunity to drive continuous improvement of our KPIs and Outcome Delivery Incentives (ODIs) across the network.

You’ll be valued as a trusted expert, bringing additional value to our data. Working with others’ innovative ideas and hypotheses to drive actionable insight, you will be responsible for empowering the business to make the right decisions and improve performance.

Working with other members of the Data & Analytics team, you'll help create a compelling narrative and visualisations for your ideas/projects. You’ll work with other technical experts across the Operation and wider business, utilising advanced data interrogation, extraction & manipulation skills, to support deep-dive analyses. This role offers you the opportunity to work with many key stakeholders and will allow you to showcase your talents within an energised and transforming environment.

Some of your other key accountabilities will include:

Owning and driving performance improvement in line with our external performance commitments and internal targets

Identifying new processes and/or investment opportunities to positively impact and deliver on our commitments and targets

Developing opportunities to secure buy in, gain funding or approval and implementing them directly where applicable

Developing new reports and monitoring as well as tracking delivery and performance on a number of improvement ideas and programmes across Waste Networks, taking accountability for highlighting concerns and escalating issues quickly to ensure the best possible outcomes for our customers

Responsible for tracking the tangible benefits for all improvement initiatives and their impact on performance and our external commitments, taking accountability for escalating and driving decisions where benefits are off track

Delivering an excellent level of insight into performance data, not just presenting this to the business but turning this into practical application and influencing the business to drive and deliver the opportunities.

Identifying trends and opportunities & risks to performance at pace. Work with teams to develop improvement plans to capitalise on opportunities and mitigate risks quickly.

Drive performance by collaborating with the wider strategic and tactical planning teams influencing the multiyear planning process where applicable

Apply technical knowledge and skills to build credibility, ensure the right priorities are focused on and manage expectations outside of the team

WHAT YOU’LL BRING TO THE ROLE

You must be naturally curious, motivated and action orientated with great communication skills, to take ideas and improvements all the way through to delivery. Having previous experience analysing complex data and getting to the key facts/insight to deliver performance improvement will be required for the role.

You will also need to have the following essential skills:

Excellence in using POWER BI and Microsoft Excel to analyse and report on complex datasets

An understanding and experience of Microsoft Access and/or other databases, including updating and creating new queries and reports and linking them to Excel and POWER BI for MI generation

Experience and excellence in translating complex data into insight and then into improvement opportunities

Experience of presenting to a wide range of audiences and influencing different teams to gain support and buy in

Excellence in building relationships, gaining credibility and ongoing stakeholder management at all levels

Excellent attention to detail with the ability to quickly understand processes in relation to data and in relation to the bigger picture

Strong technical knowledge of waste processes, operational environments and working in a regulated environment would be beneficial

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.