Operational Technical Skills Advisor

At Severn Trent we’re on a mission to build the most skilled teams around, with our purpose-built learning facility (the Academy!) dedicated to the development of all our teams across Severn Trent, it is no surprise that lifelong learning is an important part of our success.

We have an exciting opportunity for you to join our ambitious Academy team as a Operational Technical Skills Advisor, where you’ll play a vital role in helping us grow our talent!

EVERYTHING YOU NEED TO KNOW

As the Operational Technical Skills Advisor, you will lead and manage the technical skills frameworks for Operators, Maintainers, and Senior Technicians in Bioresources, Water Treatment, and Waste Water Recycling.

This role ensures key activities and processes meet our operational commitments and support teams in their competency development. You'll have the chance to innovate and improve the framework, working with people at all levels to uphold our high standards.

Further responsibilities include:

Chair Governance and Steering Groups, ensuring cohesive operation and timely communication of changes.
Facilitate agreement on changes to different frameworks, maintaining quality standards.
Ensure the framework reflects SOPs, legislation, and field practices
Keep the Frameworks question bank updated with current priorities and skills.
Project manage annual document reviews and maintain document management and version control.
Ensure guidance documents are current and accessible.
Consult and inform stakeholders, collaborating with the Academy to align the Competency Framework with apprenticeship programs and manage quality assurance.
Manage the Expert Panel processes and coordinate a team of 60+ assessors, including training schedules.
Monitor assessor data for fairness and consistency, supporting assessors and responding to enquiries promptly.
Support learners through assessment processes and manage feedback for continuous improvement.
Work with HR to ensure payroll and other processes reflect framework outputs.

WHAT YOU’LL BRING TO THE ROLE

We are looking for someone with strong stakeholder management and engagement skills with the ability to influence across all levels.

Ideally you should have a background in continuous improvement or lean management experience, in a delivery focused role

You will be proficient in IT tools like Word, Excel, PowerPoint, SharePoint, and Power BI.

Project management skills where you have had to plan and prioritise workloads effectively is essential.

Operational experience in Bioresources, Water Treatment, or Waste Water Recycling is highly desirable

WHAT’S IN IT FOR YOU

We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are some of our favourite perks that you get being part of the Seven Trent family:

Salary of £32,000 - £45,000, dependent on experience
28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Family friendly policies
Two paid volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.