Network Controller 24/7 (Water)

Hello, we’re Severn Trent and we think water is wonderful. Oh, we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Our Network Control team have an opportunity for you to join as our new Network Controller.

In your new role, you’ll be responsible for ensuring the effective operation and control of our company's assets, managing water supplies for over 7 million customers in real-time across a 24/7 365 window.

The work you'll do is critical in identifying business risks and ensuring appropriate responses to protect our business reputation. You'll have to think quick on your feet to analyse multiple data sets to assess risks and make quick and precise decisions under pressure. 

WHAT YOU’LL BRING TO THE ROLE

We're looking for someone who has a brilliant work ethic and can work as part of a team to deliver project objectives. As a Network Controller, you'll take accountability for decisions that impact customers, finances, and our reputation, by providing expert technical advice in our Incident Control room.

This role will be working a shift pattern on a 7-week rotation. These shifts will average 37 hours a week. We are a 24/7 department which means our teams work 24 hours a day, 7 days a week, 365 days a year.

You'll drive a continuous improvement mindset and identify asset management improvements and opportunities. You'll also record and gather data for regulatory requirements, including proactive updates to key stakeholders during events and incidents.

To be successful in this role you’ll have strong analytical experience with the ability to priortise incoming tasks, work in a pressurised environment and be confident using multiple IT systems to identify problems and co-ordinate data. You’ll also have excellent communication skills and experience of influencing stakeholders at all levels.

It would also be beneficial if you have knowledge of sewerage systems & assets and/or experience of working within in a control centre environment.

Ideally, we require you to have English & Maths GCSE Level 5 or above. 

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: 

• Starting salary of £31,728.10, plus a shift allowance of £4,916.40 and weekend working of £5,384.40

• Embedded skills progression framework that rewards three stages of progression with financial incentives

• 33 days holiday - This includes 8 Bank holidays, you will also get paid an additional single time payment for any Bank Holidays you work.

• The ability to buy/sell up to 5 days holiday per year

• Annual bonus scheme (of up to £1,500 per annum based on company performance)

• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate.

• Dedicated training and development with our ‘Academy’

• Family friendly policies

• Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch with our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.