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Posted Date:  8 Sept 2025
Posting End Date:  15 - Sept - 2025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Network Control
Salary (£):  £33,314.50

Network Controller 16/7

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide when it comes to employee engagement and ranked as a Top 50 UK Employer on Glassdoor. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

 

EVERYTHING YOU NEED TO KNOW

 

Our Network Control team have an opportunity for you to join as our new Network Controller 16/7.  
 

The role itself will play a critical part in securing, managing and prioritising waste tanker needs across the Severn Trent business to undertake both planned work to prevent and reduce the impact of floodings and pollutions.  Within this role you will build strong working relationships with waste field teams, proactively focusing on their needs by delivering a right first-time solution, implementing initiatives aimed at improving KPI performance on pollutions and flooding. 

The job will be working in a team also supported by 24/7 waste network controllers and telemetry technicians. 

 

Some of your other key accountabilities will include:

  • Manage logistic schedules on reactive (unplanned) basis through close liaison with relevant stakeholders to maximise tanker resource efficiency whilst ensuring high levels of customer service.
  • Manage/plan and communicate tanker schedules to relevant personnel / depts.
  • Ensure all operations planned are compliant with all legal requirements & company polices.
  • Proactively manage and enhance both the internal and external relationship with all key parties including contractors, STW teams, COSC, Asset delivery and other supporting departments
  • Manage incidents/events as per STW policy and procedures, ensure the decisions made are communicated through to operations, Internal Customers, Contractors and other stakeholders.
  • Produce post incident reports and present them to the relevant stakeholders.

 

 

WHAT WE’RE LOOKING FOR

 

We’re seeking our new Network Controller to be comfortable using Microsoft Office and SAP systems as well as having the ability to articulate and interpret technical information and specifications. It is essential that you have experience of building and developing effective relationships with stakeholders. You must also hold a full UK driving licence. 

The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? 

 

HOW WE’LL REWARD AND CARE FOR YOU

 

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

 

  • Starting salary of £33,314.50
  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,500 per annum based on company performance)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
  • Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
  • Dedicated training and development with our ‘Academy’
  • Family friendly policies 

 

16/7 working shift pattern is a 5 week pattern containing the below shift times. This includes weekend work along with bank holidays. There is a flex week that will require 7 day working week on 1 of the weeks. The Flex week can be changed to cover any critical shifts where it is required. Standby is also within the PM shifts on a alternate pattern with your shift partner.

AM: 06:00 – 14:00

PM: 13:30 – 21:30

Days: 08:00 – 15:30

Flex: 07:30 – 15:30 

 

LET’S GO

 

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and 

Apply now »