Insights and Digital Improvement Specialist

Are you looking for a career that makes a difference? Look no further than Severn Trent Water! Our award-winning, innovative company is home to over 8,500 dedicated team members who are passionate about making a positive impact on the world.  We offer a diverse range of roles and development opportunities, so there’s something for everyone here. Whether you’re just starting out or looking to take your career to the next level, we have the resources and support you need to succeed.

Here in Developer Services, we’re committed to providing outstanding service to our customers. That’s why we’re proud to be recognised as a leading service provider in our field. But we’re not content to rest on our laurels. Our ambition is to be market-leading in everything we do, by being easy to deal with, offering value for money, and creating an awesome place to work. To achieve this, we need great people who are passionate about playing their part in our journey. If you’re looking for a career that’s both challenging and rewarding, we’d love to talk to you. Do you want to be part of something special?

We’re looking for our next Insights and Digital Improvement Specialist to join the Customer team. Read on for all the details…

EVERYTHING YOU NEED TO KNOW

As our Insights and Digital Improvement Specialist, you'll help the Supply Chain Operations team deliver smarter, more efficient ways of working. Supporting our goal of providing the right materials, equipment and services at the right time, you'll use digital solutions to improve visibility, performance and operational control across the function.

Reporting to the Supply Chain Lead, you'll own the Supply Chain Power Platform portfolio, driving continuous improvement through Power BI reporting, Power Apps development and process automation. Working closely with Supply Chain and Technology teams, you'll deliver secure, scalable solutions that create measurable business value and support our wider strategy.

Other Accountabilities for the role:-

Act as Product Owner for the Supply Chain Power Platform estate, owning the portfolio of Power Apps, Power BI reports, dashboards and automation solutions, whilst defining priorities, requirements, standards and the development roadmap.
Partner with Supply Chain leadership and operational teams to identify, recommend and deliver digital, process and system improvements that support business objectives and performance targets.
Design, develop, maintain and continuously improve Power BI reporting, Power Apps and automation solutions that provide actionable operational insights and measurable business value.
Define, prioritise and manage the Supply Chain digital improvement roadmap, ensuring initiatives are selected based on business value, operational risk, strategic alignment and resource availability.
Establish success measures, track realised benefits and ensure implemented solutions deliver measurable improvements in operational performance, efficiency, cost control and customer service.
Manage the full lifecycle of digital solutions from initial concept and requirements gathering through design, testing, deployment, adoption and ongoing support.
Challenge existing processes and drive the adoption of data-driven, efficient and automated ways of working across Supply Chain Operations.
Act as the subject matter expert for Supply Chain business processes, SAP data structures and inventory management processes, including warehousing, purchasing, stock management and material flows.
Translate business requirements into technical specifications and support the development of datasets, reporting models and digital solutions that leverage data effectively

WHAT YOU’LL BRING TO THE ROLE

Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.

In order to be successful in this role, you will have experience managing improvement, reporting, or digital initiatives, with strong expertise in Power Apps, Power BI, and related Microsoft reporting technologies. You will also possess knowledge of key reporting tools and coding languages, including DAX, SQL, T-SQL, Power Platform, Power Query, Power Automate, and Data Modelling.

Experience with SAP ECC/S4HANA and SAP Warehouse Management (WM/EWM) is essential, alongside a collaborative approach, personal resilience, and the maturity to work effectively across teams and stakeholders.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

Annual bonus scheme (of up to £2,250 per annum based on company performance)

Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate

Dedicated training and development with our ‘Academy’

Electric vehicle scheme and retail offers

Family friendly policies (including, a year fully paid maternity and adoption leave)

Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. We’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails.

And if this has sparked your curiosity, and you're wanting to find out even more, search #LifeAtSevernTrent on social media.