Compliance Manager

At ST Connect, we firmly believe in sustainability as the driver of positive change for all, and we care deeply about making a positive impact on our environment, customers and communities – which is why we’ve made it our mission to power the UK towards a sustainable circular economy. 

As a subsidiary of the FTSE 100 company Severn Trent who’s committed to delivering the Triple Carbon Pledge by 2030, we also play a critical role in supporting our parent company to reach this target and tackle the climate change challenge.

EVERYTHING YOU NEED TO KNOW

At ST Connect we are seeking a Compliance Manager.

In this role, you’ll take ownership of the company’s environmental management system (EMS), establishing, formalising and continuously improving it to ensure it meets the expectations of key regulators, including the Environment Agency. You’ll also lead relationships with non-economic regulators, including the Environment Agency, Natural England and the Health and Safety Executive, acting as a key point of contact and ensuring strong, effective stakeholder relationships.

You’ll proactively identify and manage regulatory and compliance risks across areas including RAG5, Competition Law and GDPR, ensuring the business remains compliant as it continues to evolve and expand its activities. You’ll also establish and implement a proportionate business continuity plan, covering both operational and non-operational processes and helping ensure the business is prepared to respond effectively to disruption.

Key accountabilities include: -

• Develop an EMS which documents the business’ operational processes with respect to environmental risks identification and mitigation. The EMS should be built with future ISO certification in mind, and should dovetail with the broader (currently under development) business management system.
• Proactively manage non-Ofwat regulatory stakeholders. This will primarily be the environmental and health and safety regulators. In time, this might include regulators responsible for non-potable water services.
• Management of discharge permits, including new applications and variations. These activities will include appointing and coordinating external consultants to undertake various supporting assessments and analyses (e.g. water quality, ecology, EIA, etc.) required for obtaining new permits.
• Liaising with the Severn Trent Health, Safety & Wellbeing team to establish the business’ roles and responsibilities for HSW. This will be most relevant for ensuring a safe working environment on new wastewater treatment works.
• Management of RAG5 & Competition Law compliance. This will include working with central Legal and Regulation departments, and may include coordinating with external counsel. This will become particularly important as the business’ scope expands to incorporate non-appointed activities.
• Management of GDPR risks and compliance from retail and operations activities. This aspect of the role will involve close coordination with the company’s Customer Operations Manager and the Group Data Protection Officer.
• Develop, implement and test business continuity plans which cover the value chain. Priority should be given to operational processes, before developing plans for non-operations activities.
• Regulatory reporting for permit compliance (and other aspects as required).

WHAT WE ARE LOOKING FOR

In order to succeed in this role, you’ll bring a proven track record of working effectively in complex, pressurised environments, with strong problem-solving and continuous improvement skills that drive better environmental and health & safety performance. You’ll have experience working with a broad range of regulatory stakeholders, alongside excellent knowledge of ISO standards, particularly ISO 14001 and ISO 45001, including audit and certification.

A strong understanding of the water sector, emerging environmental trends and non-infrastructure wastewater assets will be important, as will experience developing effective business continuity plans. You’ll also have a good working knowledge of health & safety regulations, environmental reporting, RAG5 and Competition Law requirements, with the ability to understand how these apply across business activities. An awareness of standards relating to non-potable water services would be advantageous.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites: 

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)  
• £55,389.62 - £61,242.43 dependant on experience
• £520 per month car allowance

• Annual bonus scheme (up to 15% of base salary dependent on company performance)  

• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)  

• Family friendly policies (including, a year off fully paid maternity and adoption leave) 

• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate  

• Dedicated training and development with our ‘Academy’  

• Electric vehicle scheme and retail offers  

• Two volunteering days per year