Change Manager

LET’S CUT STRAIGHT TO IT

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.  

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. 

If you want to do more, because you care, we want you on our team. 

LET’S TELL YOU MORE

Here at Severn Trent, we’re looking differently at the way we manage our Technology initiatives. In this newly established Technology Change Delivery Manager role, you will be responsible for the seamless, end-to-end delivery of dynamic, medium-scale Technology initiatives. You will focus on rapid prioritisation, coordination and execution of Technology change, working closely with Tech Experience Leads and Managers to balance demand and prioritisation, ensuring that every initiative delivers meaningful and value driven outcomes.

This role plays a critical part in enabling pace, clarity and flow across Customer Experience delivery, ensuring change is planned pragmatically, risks are managed proportionately and outcomes are delivered at speed.

You'll be based at our Severn Trent Centre head office in Coventry. You’ll work within our Colleague Experience teams. With this being both a new and critical role, we’re looking for someone who can join us 37 hours a week, working Monday to Friday.

HOW WE WORK

You'll join a caring culture that collaborates to achieve, grow, and develop. Our employee engagement scores are among the highest globally in energy and utilities. That’s why, we value in-person moments to keep our culture alive but also understand the flexibility working from home can bring. So, you'll usually find us in the office, but working from home is supported, when you need it.

WHAT WE’RE LOOKING FOR

We’re looking for a dynamic change and project delivery professional with a proven track record of delivering impactful technology initiatives in fast paced, multi project environments. You’ll bring a strong grasp of change and project management principles, applying them in a pragmatic and outcome focused way.

Exceptional stakeholder management and communication skills are essential, as is the ability to work confidently within established governance, risk, and financial frameworks. You’ll also need to be a self-starter, capable of managing several projects simultaneously, prioritising tasks effectively and maintaining momentum even in a busy, fast-paced environment.

You’ll be comfortable leading through ambiguity, driving change at pace, and using Agile, Waterfall, or hybrid methodologies to get the job done.

Experience in project leadership roles is important, and professional certifications such as MSP, PMP, PRINCE2, or Agile Programme Management are highly desirable. Experience in Technology delivery within a regulated or complex organisational setting would be a real advantage.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities.

We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU IN RETURN

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,225, which is subject to eligibility)
Family-friendly policies (including a year off fully paid maternity and adoption leave)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
Dedicated training and development with our Academy
Electric vehicle scheme and retail offers
Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 