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Posted Date:  14 Jul 2025
Posting End Date:  28/072025
Location:  Coventry
Company:  Severn Trent Water Limited
Department:  Waste Network Ops
Salary (£):  £24,242.40- £28,378.19

Assurance Assistant - Waste

 

 

Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

 

Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.

  

 

EVERYTHING YOU NEED TO KNOW  

  

As a waste assurance assistant you will be joining our 1st line Quality Assurance team monitoring the feedback from our field crews on over 60,000 jobs and ensure it aligns with our regulatory reporting requirements. Where issues are identified, correct the data and feedback to help our field teams improve their understanding of requirements. This role would ideally suit someone data focussed looking to start their career in the water industry.

 

Your key accountabilities in helping us will be:

 

  • Validation and processing of feedback from our frontline crews before submission onto company systems
  • Analysing data and reporting issues to the relevant departments whilst maintaining strong working relationships
  • Driving improvement in the quality of data returned from the field teams
  • Working closely with the wider Waste Assurance Team to ensure feedback is accurate enough for assurance decisions and reporting requirements.
  • Maintaining accurate records of your activity

 

WHAT YOU’LL BRING TO THE ROLE 

   

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.  

 

You will need experience in using both SAP and Microsoft Office products, such as Excel. These tools are  integral to daily tasks, allowing you to manage data efficiently and perform various administrative functions. The familiarity with these systems ensures that you will be able to handle complex data sets and streamline processes to enhance productivity.

In addition to these  technical skills, it is desirable you have a solid understanding of regulatory reporting processes and sewerage operational processes. This includes knowledge of the regulatory requirements for reporting sewerage incidents. Your experience in providing services to internal customers is also desired to hone your ability to meet their needs effectively and ensure compliance with industry standards.

The capabilities wanted are;

• An excellent attention to detail

• Effective written and verbal communication skills
• Strong stakeholder engagement and networking skills, with a view to building effective working relationships
• Strong implementation and support skills
• The ability to understand business processes, with the confidence to challenge current practice where required

Desirable:
• Ability to deal with a wide range of complex challenges

You will need 5 GCSEs at grade C or above, including English and Mathematics, and I hold a full UK Driving Licence.

 

Is that you? 

  

 

WHAT’S IN IT FOR YOU  

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

•              25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

•              Annual bonus scheme (of up to £1,500, which is subject to eligibility)

  •         Family-friendly policies (including a year off fully paid maternity and adoption leave)

•              Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 

•              Sharesave – the chance to buy Severn Trent plc shares at a discounted rate

•              Dedicated training and development with our Academy

•              Electric vehicle scheme and retail offers

 

WHATS NEXT? 

 

 

We can’t wait to hear from you.  

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk. 

  

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media. 

  

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Apply now »