Operational Security Team Lead

At Severn Trent, our purpose is taking care of life’s essentials—and that means more than just delivering wholesome water. It means protecting the people, infrastructure, and assets that make it all possible. That’s why we’ve made significant investments in the security of our critical sites, which are vital not only to our operations but to the national infrastructure of the UK.

We’re excited to announce a new opportunity for an Operational Security Team Leader to join our Security and Resilience Team based at Frankley (Birmingham).

This is a pivotal role where you’ll be at the heart of our mission—leading the day-to-day operational security environment, ensuring our people, processes, and responses are aligned to deliver excellence and resilience.

EVERYTHING YOU NEED TO KNOW

As the Operational Security Team Leader, your primary focus will be to manage and lead the daily operations of our Alarm Receiving Centre and Access Control functions. You’ll be the driving force behind a team that provides 24/7 monitoring and response across a wide range of sites including Critical National Infrastructure.

Your responsibilities will include:

Leading and coaching a team of both daytime and shift-based colleagues, ensuring high performance and engagement.
Overseeing operational environments, ensuring that people, processes, and responses are aligned and effective.
Maintaining and enhancing site security, ensuring compliance with legal and regulatory requirements.
Developing and refining procedures to ensure swift and effective responses to security incidents.
Collaborating with stakeholders across the business, including emergency services and regulatory bodies.
Driving continuous improvement using safer better faster techniques and performance metrics.

WHAT YOU’LL BRING TO THE ROLE

We’re looking for someone who is:

A natural leader with a passion for people and operational excellence.
Tech-savvy and eager to learn about security systems and infrastructure.
A strong communicator who can build relationships across diverse teams and stakeholders.
Inquisitive and proactive, always looking for ways to improve and innovate.

Additional Information

Security vetting will be required.
May be required to participate in a standby rota.
EUSR Water Hygiene Blue Card required.
Full valid UK driving license (preferred).

The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

WHATS NEXT?

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please do reach out to our amazing team of recruiters at recruitment@severntrent.co.uk.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

Ps. we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!